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Glow Era

Terms & Conditions

At Glow Era, we believe beauty is self-care, and self-care is self-love. That’s why we create clean, safe, and effective products designed to nurture your natural glow. With every formula, our goal is simple: to make you look good, feel good, and shine from within

Terms & Conditions

Welcome to Glow Era! By accessing or using the Glow Era website or any related services (“Services”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

Updates to Terms

Glow Era reserves the right to update these Terms and Conditions at any time without prior notice. Please review them periodically to stay informed. Continued use of our Services after changes means you accept the updated terms.

Pricing and Payment

  • All prices are listed in PKR.

  • Taxes and shipping costs are calculated at checkout based on your delivery address and order size.

  • Promotional codes must be applied at checkout to redeem offers.

  • Payments are processed securely through trusted third-party providers. Your payment information is encrypted and never shared.

Product Availability

We make every effort to keep our inventory updated, but availability is not always guaranteed.

  • If a product you ordered becomes unavailable, we will notify you by email.

  • Refunds will be issued for unavailable or returned items once they are confirmed by our team.

Shipping and Delivery

  • We currently ship across Pakistan.

  • Estimated delivery times are displayed during checkout.

  • Delivery issues (such as damaged or missing items) must be reported within 48 hours, with supporting evidence where possible.

  • Glow Era is not responsible for delivery delays caused by unforeseen or uncontrollable events (e.g. strikes, weather conditions, holidays).

Privacy Policy

We value your privacy. All data collected through our website is handled in line with our Privacy Policy. This includes information on what personal data we collect, how it is used, and the rights you have regarding it.

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your login details. Glow Era is not liable for any loss or damage caused by unauthorized use of your account. If you suspect your account has been compromised, please notify us immediately.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, or need assistance with orders, shipments, or our website, please get in touch:

Email: contact@glow-era.shop